It has come to my attention that forum members (users that are not SMF Helper staff) are helping out with support. While this is something that is naturally encouraged (provided that they know what they're doing), some users have been asking members to provide FTP, CPanel, and admin access to their websites.
When you give out FTP passwords, create a new FTP account, give permissions to that user, so that the user can only access necessary files (usually forum folder). After things are completed, delete that user or change the password.
Regardless we are sure that the majority of members are honest, we ask that you think twice before giving out your site passwords to members whom are not a part of the SMF Helper team. If you run into problems by giving server/admin access to a member whom is not SMF Helper staff, then SMF Helper will not be held responsible for any damage they cause to your site. We do ask for you to report said user so we can take appropriate action on them on this site, though.
Thanks for understanding!
